Bloom | dōTERRA Europe Convention 2024 - Key Event Information
23–25 May 2024
This year's event is full of blossoming excitement and opportunity... be sure to read through our key event information for everything you need to know to make the most of your experience!
Once received during Registration, attendees must wear their event lanyard and badge at all times.
Venue and Travel
Venue
Oval – Lingotto Fiere
South Entrance
from Italia 61 Regione Piemonte Metro Station, or from Torino Lingotto Train Station
10126 Torino TO, Italy
Venue Map available in English only.
Travel
Airports to Central Turin
The centre of Turin can be reached from multiple nearby airports easily and in as little as 30 minutes, with flexible options for car, bus and metro. Click here for the best airport travel advice from the Arriva transport service.
Car
Getting to our venue from the city centre takes 15–20 minutes. Lingotto Parking is the largest car park in Turin and is the best option for visitors to Lingotto Fiere and the Oval, with over 3300 parking spaces. Please check local parking charges. This car park is located on the north side of the venue, and there will be open gates for pedestrian access available from the north side to the Oval.
Taxi
For taxis, we suggest Taxi Torino or Wetaxi. Ride-share companies such as Bolt and Uber are not common in Turin.
Train & Metro
The nearest metro and train stations to the Oval are Torino Lingotto Rail Station and Italia 61 Regione Piemonte, with ticket prices starting as low as €1. From central Turin, we suggest taking the metro from the Porta Susa metro station to Torino Lingotto station, a journey that takes as little as 6 minutes. To reach the venue from local airports, you may need to take a bus journey to reach Porta Susa first.
Trenitalia also operates a train from Caselle Torinese, to Porta Susa hourly. Tickets cost £1 - £4 and the journey takes 30 min.
The best advice on travel routes and fares comes from the Gruppo Torinese Trasporti (GTT) service.
Bus
The Lingotto Fiere is 20 minutes away from Porta Nuova station using bus lines 1, 18 and 35, and 30 minutes from Porta Susa using bus line 1. The Gruppo Torinese Trasporti (GTT) service offers easy and regular travel by tram, bus and metro across Turin throughout the day and can best advise your route.
Please note that metro is our recommended form of transport to Lingotto Fiere.
Click the links below for more suggestions on various travel options:
Registration
Where
Oval – Lingotto Fiere
South Entrance
from Italia 61 Regione Piemonte Metro Station, or from Torino Lingotto Train Station
10126 Torino TO, Italy
Please refer to the venue map to find the entrance.
Registration Opening Hours
Wednesday 22 May | 15:00–19:00
Thursday 23 May | 08:30–19:00
Empowerment Day attendees unable to register on Wednesday 22 May are advised to register as early as possible between 08:30–10:00 on Thursday 23 May.
Friday 24 May | 08:00–10:00 (Exceptionally limited availability)
- All attendees are advised to register on Wednesday 22 May or Thursday 23 May. Registration availability is exceptionally limited on Friday 24 May, and is unavailable on Saturday 25 May.
- Registration queues will be outside and we expect long lines, especially on Thursday 23 May. Please bring sun cream, water, an umbrella, and other essentials.
- Diamonds and above have a separate registration area and entrance to the event. Please see the 'Diamonds+ Convention Benefits' section for more details.
- Tickets purchased on or after 28 April 2024 can register as normal, but any ribbons must be collected from the help desk.
How to Register
- Scan your Eventbrite QR code (on a device or printed) at the screens in the check-in kiosks from your Eventbrite confirmation email. You can also search by first or last name.
All QR codes must be scanned. If you bought separate tickets for Convention, Empowerment Day or the dōTERRA Healing Hands™ Activity Pass, all separate codes must be scanned for separate badges. - Badges will be automatically printed and you can receive your free Convention gifts*.
Diamonds and above MUST register in the Diamonds+ registration area, located near main registration. Refer to the above Venue Map, and follow the signs.
*Attendees receive a free event backpack, doTERRA-branded notebook and pen (Convention adult tickets only). Free gifts not included in Empowerment Day tickets.
Empowerment Day Tickets
- If you purchased a 'Convention + Empowerment Day' ticket, you should receive your badge/s, lanyard and free Convention gifts when you register for Empowerment Day. You do not need to register again for Convention, and cannot collect gifts more than once.
- If you purchased separate Empowerment Day and Convention tickets and did not scan your Convention ticket when registering for Empowerment Day, you need to register using your Convention ticket using the steps outlined above.
Registration Terms
If you require wheelchair access, please make yourself known to one of our team and we will be happy to guide you to the entrance and dedicated seating area.
- The free Convention gifts are not included with standalone Empowerment Day tickets. You must be attending Convention to receive the free gifts.
- Purchased your Convention ticket on or after 28 April? Register as usual in the registration area, but any ribbons must be collected from the help desk. You will be directed here if required.
Attendees must wear their event badge at all times!
Wheelchair Access
If you require wheelchair access, please make yourself known to one of our team or visit the help desk near the registration area and we will be happy to guide you to the entrance and dedicated seating area.
When the Click and Collect website opens, our team will also be able to help you with access to the elevator to reach the Click and Collect collection points on the upper floor.
Help Desk
There will be a help desk in the registration area which can assist you with the following queries throughout the event:
- If you experience errors when registering
- Name badge changes
- Ribbon queries; if you are missing a ribbon, have an incorrect ribbon or bought your Convention ticket after 28 April
- General Convention queries
- Lost & found items
Agenda
A brief agenda for Convention can be found below. Please note timings are approximate and may be subject to change depending on schedule progression or delays. Click here for a more detailed agenda.
| Wednesday 22 May | ||
|---|---|---|
| Registration (Registration for Empowerment Day attendees recommended here) | 15:00–19:00 | Oval, Lingotto Fiere (Outside queueing) |
| Blue Diamond and Presidential Diamond Reception | 19:30–23:00 | By invitation only |
| Thursday 23 May | ||
| Registration (Any remaining Empowerment Day attendees advised to register between 08:30–10:00) | 08:30–19:00 | Oval, Lingotto Fiere (Outside queueing) |
| Empowerment Day Doors Open | 09:00 | Oval, Lingotto Fiere |
| Empowerment Day | 10:00–16:00 | Oval, Lingotto Fiere |
| dōTERRA Healing Hands™ Zumba Activity | 17:30–18:30 | Oval, Lingotto Fiere (Outside) |
| Friday 24 May | ||
| Registration (Exceptionally limited availability) | 08:00–10:00 | Oval, Lingotto Fiere (Outside queueing) |
| Doors Open | 09:00 | Oval, Lingotto Fiere |
| General Session | 10:00–13:00 | Oval, Lingotto Fiere |
| Citrus Lounge Open (Blue Diamonds & above, and Convention speakers only) | 09:00–10:00 14:30–18:00 | Citrus Lounge, Oval, Upper Floor |
| Product Showcase | 13:00–17:00 | Oval, Lingotto Fiere |
| Click & Collect | 14:00–18:00 (collection times) | Click & Collect Collection Points, Oval, Upper Floor |
| Celebration Evening Doors Open | 19:30 | Oval, Lingotto Fiere |
| Celebration Evening | 20:00–23:30 | Oval, Lingotto Fiere |
| Saturday 25 May | ||
| dōTERRA Healing Hands™ Tai Chi Activity | 08:00–08:30 | Oval, Lingotto Fiere (Outside) |
| Doors Open | 09:00 | Oval, Lingotto Fiere |
| General Session One | 10:00–13:00 | Oval, Lingotto Fiere |
| Product Showcase | 13:00–15:30 | Oval, Lingotto Fiere |
| Scientific and Medical Education Committee (SMEC) Sessions | 14:00–15:15 | Oval, Lingotto Fiere |
| Shop Click & Collect | 13:00–15:30 | Click & Collect Collection Points, Oval, Upper Floor |
| Citrus Lounge Open (Blue Diamonds & above, and Convention speakers only) | 09:00–10:00 13:00–15:30 | Citrus Lounge, Oval, Upper Floor |
| General Session Two | 15:30–17:00 | Oval, Lingotto Fiere |
Product Showcase
Live the legacy
This year we want Convention to be more immersive than ever so you can create a truly unique experience. Outside of general sessions, you can enjoy a whole range of phenomenal opportunities. Here's just some of the sensational highlights that await you, but you need to be there to see everything on offer - the doTERRA world is at your fingertips at the Product Showcase...
The latest launches | You'll be among the first in Europe to experience incredible, brand-new products!
Aroma workshops | Be inspired to create a signature scent unique to you with bespoke creative areas and aroma specialists.
Interactive workshops and demonstrations | AromaTouch™, MetaPWR™, movement, mindfulness and more! Find further information below on how and when you can encompass every aspect of your wellbeing with our interactive workshop sessions.
Virtual reality and photo opportunities | Travel through our sourcing network form where you stand and make your memories last forever with photo and video areas.
Digital experience booth | Talk to the team, explore the many aspects of the doTERRA digital world and take a quiz for a chance to enjoy an amazing 360° video recording of you and up to three other attendees!
Captivating education | Get the answers you need on new products and offers, and understand how our products are formulated to help your wellness flourish.
Hands-on activities | A selection of other activities to get involved with our legacy first-hand!
Workshops and Demonstrations
Discover the extraordinary
Let knowledgeable professionals share their expertise through workshops covering a wide array of topics! The benefits of simple body motion, our sourcing panel Q&A session, how essential oils can promote inner harmony, and much more - there is plenty to see and learn to boost your overall vitality...
Click here for more information!
Exclusive Products
Available only to registered attendees!
All Convention Kit, merchandise and additional event-related product purchases will be made through the Click and Collect online shop website, and are only available to registered attendees!
Once the Click and Collect website is announced open from stage at the event, you will be able to access the site and process your order online to pick it up later from designated collection points. Please see the 'Click and Collect Website' section for more details.
Convention Kit
Our Convention Kit includes a range of exclusive products available for the first time in Europe! We'll confirm on stage when you can access the Click and Collect website to secure your kit. Remember, attending the event in person in Turin is the only way to benefit from fantastic discounts for the newest products in Europe!
Earn Loyalty Points! You will earn Loyalty Points on your Convention Kit purchase if you have a qualifying Loyalty Order (LRP) of 50 PV or more in May. Your points will be added via the normal process when commission reports are run in June. Please note the Convention Kit cannot be placed on LRP.
Merchandise
doTERRA apparel, fun accessories, must-have and sale items - there's special merchandise for everyone! Find product information on the Click and Collect website.
Merchandise Display Areas
Explore two designated merchandise display only areas in the Product Showcase to view products up close before buying on the Click and Collect website. Get an idea of what suits you best!
dōTERRA Healing Hands™ Products
Also available on the Click and Collect website, we will have a selection of limited time offer products, where sales will support dōTERRA Healing Hands™ projects. Await announcement from stage for when the below products will be available.
All net proceeds (excluding VAT) from these products will be donated to some very special dōTERRA Healing Hands initiatives. Stock up and help change lives in the process...
| Essential Oil | Price € (VAT exclusive) | |
|---|---|---|
| Yellow Mandarin (5 ml) | 5 | |
| Red Mandarin (5 ml) | 5 | |
| Japanese Mint (15 ml) | 10 | |
| Davana Touch (10 ml) | 20 | |
Please note that the fill level of Yellow Mandarin (5 ml) and Red Mandarin (5 ml) is lower than our current standard. However, these products have been priced and already further discounted accordingly to reflect this change.
Prices displayed above are exclusive of VAT. A local Italy VAT rate of 22% will be applied to the doTERRA Healing Hands products.
Merchandise and dōTERRA Healing Hands™ purchases do not count towards Loyalty Orders (LRP) or points, and Store Credit (AR Balance) cannot be used to pay for the order.
Click and Collect Website
The only way to buy the Convention Kit, Merchandise and dōTERRA Healing Hands™ products.
The only way to purchase items from the event is via a dedicated Bloom Convention Click and Collect website. Please note this is a website unique to Bloom convention purchases and is completely separate to doTERRA's shop.doterra online shop.
Information on using the Click and Collect service will be shared during the Convention Kit announcement on stage.
Click the link below to access the site. This link will only be available after the Convention Kit announcement has been made on stage:
Only registered attendees at the event in Turin will be able to use Convention's Click and Collect website.
Payment
Click and Collect payments will be processed online via card. You can enter new card information, or use a payment card currently saved on your doTERRA account. Please note payment verification steps may apply. Paying by card is the only payment method available.
How To Order
PLEASE NOTE: Only attendees who provided their ID when they registered can use the Click and Collect website.
- Scan the QR code on the flyer in your free Convention backpack or from the screen in general session. You can also access the site using the link above, or here:
- Log in to the website using your dōTERRA ID and password.
- Add the items to your cart and enter payment information. You can use previously saved cards.
- Review your order and proceed to checkout.
- A confirmation barcode will appear once your order is processed.
Click and Collect Help Desk
If you have trouble processing your Click and Collect order, there are designated help desks with card readers between both Click & Collect collection points, where we can assist with any order queries.
How to Collect
Simply display your order confirmation barcode to a doTERRA team member at your correct collection point on the upper floor of the Convention venue.
You can access the barcode again by logging back into the website and clicking 'View Receipts'.
- Convention Kit Click and Collect
For attendees who have bought a Convention Kit ONLY (NO merchandise). - Merchandise Click and Collect
For attendees who have bought a Convention Kit AND merchandise.
Wheelchair Access: If you require wheelchair access, our doTERRA team members will be happy to help you access the elevator to reach the collection points on the upper floor.
Diamonds+ Click and Collect
There is a separate Diamonds+ Click and Collect area near the Merchandise Click and Collect exclusively for Diamonds and above to pick up their Convention Kit and merchandise, without the need to visit the other two collection points!
Ordering and Collection Hours
Click and Collect orders can be placed after the Convention Kit announcement on stage. You will be told as soon as you can order.
Collection Hours
- Friday 24 May | 14:00–18:00
- Saturday 25 May | 13:00–15:30
You must collect your order by 15:30 on Saturday 25 May. Uncollected kits will be cancelled and refunded.
Click and Collect orders must be collected on-site. Products cannot be shipped to your home address.
Merchandise and dōTERRA Healing Hands™ purchases do not count towards your Loyalty Order (LRP) or points, and Store Credit (AR Balance) cannot be used to pay for the order. You can earn Loyalty Points on your Convention Kit purchase - please refer to the Convention Kit section on this webpage.
Translation Language Interpretation
To access all live available language interpretations, attendees are required to use their own phone/devices and headphones and download the LiveVoice app. Headsets are not available at the venue.
- The main Convention event will be hosted in English. Language interpretation will be available in the following languages: Bulgarian, Dutch, Estonian, French, German, Hebrew, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish.
- Make sure your devices and headphones are fully charged, and check any data roaming charges before you travel so you can access language interpretation services.
- To access live interpretation, download the ‘LiveVoice’ app and enter code 208 855.
Product Showcase Language Interpretation
Workshops or sessions taking place on the TerraTalks stage in the Product Showcase will also be available with the same language interpretation. Please note these are silent talks, meaning personal headphones are required for all languages including English.
The same LiveVoice app and code are required to access language interpretation in the TerraTalks area.
Light Show with wePix
We need your help to light up the room! Controlled via an app from our attendees, this light show will create a beautiful shimmering effect across the arena room that will glimmer in your heart forever.
What You Need To Do
Download the wePix app ahead of the event, and wait for instructions from the stage on when you can start glowing!
Ribbons and Recognition
Convention ticket holders receive ribbons depending on the individual’s accomplishments in 2023/2024. This could include Diamond Club, Founders Club, Legacy Trip and more. Ribbons can be attached to the bottom of your event badge connected to your lanyard.
If you purchased your Convention ticket on or after 28 April, you will need to collect your ribbons from the help desk in the registration area.
Qualification Criteria:
Top Enroller - You stand among the top 200 enrollers across Europe from April 2023 to March 2024.
Founders Club – You qualified as a Founder within Europe in 2023.
Legacy Trip Winner – You qualified to attend a Legacy Trip from January 2023 – December 2023.
10+ Years with doTERRA – You have been with doTERRA for 10 years or more up until March 2024.
5+ Years with doTERRA– You have been with doTERRA between 5–9 years up until March 2024.
New Rank Achieved – You achieved a new rank of Silver or above from April 2023 – March 2024.
Rank Ribbons – You have reached a rank of Silver or above, based on the highest rank ever achieved.
Diamond Club Graduate – You graduated from Diamond Club in either Spring or Autumn 2023.
Diamond Club Sponsor – You sponsored a participant in Diamond Club during Spring or Autumn 2023. If you sponsored multiple members, you will receive one ribbon.
Diamond Club Trip Winner – You qualified for a Diamond Club trip in 2023.
Diamond Club Winner – You were a winner of Diamond Club in either Spring or Autumn 2023.
If you've received an incorrect ribbon or are missing a ribbon, visit the help desk onsite located in the registration area.
Recognition Collection Point
Opening Hours
Friday 24 May | 13:00–17:00
Saturday 25 May | 13:00–15:30
- Silver and above rank advancers in Europe who advanced prior to April 2023 can pick up their trophies from the Recognition Collection Point. Trophies can be collected for any Silver and above ranks achieved in the past. Collection is only available for those with a European account who have not previously received or collected their trophy.
- New Silver and above rank advancers in Europe from April 2023 – April 2024 will be awarded trophies during the onstage recognition at the Celebration Evening and will therefore not need to collect these from the Recognition Collection Point.
Diamond Club Collection Point
Graduates and Sponsors from Diamond Club Spring and Autumn 2023 can collect a free t-shirt from the Diamond Club Collection Point. Sizes will start at XS and will go up to XXL. If you have graduated or sponsored someone more than once, only one t-shirt can be collected.
More information about Recognition at Convention can be found by clicking here. Please note this Recognition webpage is available in English only.
dōTERRA Healing Hands™ Activities
doTERRA Healing Hands Activity Pass holders only
Attendees who bought a doTERRA Healing Hands Activity Pass can access two wonderful activities at Convention. Plus, ticket proceeds go towards funding dōTERRA Healing Hands™ initiatives! One pass grants access to both activities.
Please Note: You must have scanned your Activity Pass QR code from your Eventbrite confirmation at registration to receive the correct badge/s and access the activities.
Zumba
Thursday 23 May | 17:30–18:30
This exercise is a lively combination of cardio movements and dance. Feel upbeat and motivated, and share happiness with those around you! Move to the left, move to the right, get your energy levels to a peak and soak up the fun of this energising and enlivening class.
Tai Chi
Saturday 25 May | 08:00–08:30
This activity, known as Primal Warrior Energy Flow, will seamlessly blend essential oils with meditation and gentle movements. In the true spirit of dōTERRA Healing Hands, we'll evoke restorative energy and extend it to the world around us. Feel deeply relaxed, energised, and ready to embrace the day with heightened focus and vitality.
Both activities are outdoors, so please bring fitness clothes for all weather, water, comfortable footwear and sun cream.
Passes must have been bought in advance as participation is limited and are unavailable to purchase at the event. One pass allows access to two individual activities. Passes sold separately to Convention general admission tickets. doTERRA Healing Hands Activities are not included with Convention tickets.
Diamonds+ Convention Benefits
Diamond lanyards must be worn at all times to access Diamond+ privileges.
There are some exclusive privileges available at the arena for Diamonds and above who have reached a minimum rank of Diamond at least once from April 2023 – April 2024.
- Reserved general sessions seating. Once qualified, you will sit at your highest rank ever achieved. Each account qualifies for two reserved seats. The second seat may be taken by a guest of your choosing. Children are also permitted in the reserved seating area, as long as a relevant event ticket has been purchased for them.
- Diamonds+ Registration area. Diamond Leaders and above must use this designated Diamonds+ registration area!
- Diamonds+ Entrance. An exclusive entrance to the venue. Please follow the signs at the South Entrance of the venue.
- Specific Diamonds+ Click & Collect collection point, near the Merchandise Click and Collect area. Please refer to the Venue Map.
- Citrus Lounge (Blue Diamonds and above, and Convention speakers only).
Further information was shared earlier in May via the Team App with more details on the above benefits.
Citrus Lounge
Open to Blue Diamonds and above, and Convention speakers only
The Citrus Lounge is an exclusive private space for our top Leaders to relax. To qualify to use the lounge, you must be a Blue Diamond or above who reached Diamond at least once from April 2023 – April 2024.
The lounge is on the upper floor of the Oval venue and is available on the Venue Map. If you require wheelchair access, please let a member of the team know and we can guide you to the elevator.
| Opening Hours | ||
|---|---|---|
| Friday 24 May | 09:00–10:00 14:30–18:00 | |
| Saturday 25 May | 09:00–10:00 13:00–15:30 | |
Refreshments
Light refreshments will be available in the Citrus Lounge during open hours, including tea, coffee and water.
Additional Information
- There will be no allocated seating at Convention, aside from a dedicated area for Diamonds+ and those who require wheelchair access.
- Please note that the General Session hall will be cleaned after sessions, so please take all your belongings with you during breaks and at the end of each day.
- If you require wheelchair access, please make yourself known to one of our team and we will be able to assist you with access to seating.
Luggage and Stroller Storage
A dedicated storage area for luggage and strollers/pushchairs is available in the arena near the registration area, please refer to the Venue Map for the location. We recommend bringing as minimal luggage into the venue as possible. Please note all luggage and belongings are the responsibility of the owner.
Opening Hours
Thursday 23 May | 09:00–16:00
Friday 24 May | 09:00–18:00
Saturday 25 May | 09:00–15:30
You must collect all belongings before the luggage storage closes each day.
Internet Access
Wi-Fi is not available in the arena, therefore attendees will need to use their own data roaming at the venue.
Please note you may need to activate data roaming to download your Eventbrite registration ticket, access language interpretation services, use the Click and Collect website, and take part in the wePix light show. Please check roaming charges that may apply.
Family Lounge
There is a dedicated family lounge available at the event with toys, a private nursing space and a livestream feed* so you don't miss a thing. You should also still be able to access live language interpretation in the room.
Opening Hours:
Friday 24 May | 13:00–17:00
Saturday 25 May | 09.00–15:30
*This livestream feed is property of the venue, shared as a courtesy as part of their facilities. No recordings will be available.
Food and Drink
Various snacks, refreshments and beverages will be available to buy from surrounding kiosks, stands and food trucks, including a food station in the Product Showcase. For breakfast, you can find light snacks, pastries, tea and coffee, followed by salads, pizza, sandwiches and more throughout the afternoon.
Lingotto Shopping Mall is also nearby with numerous cafés, restaurants and outlets.
Check out our About Turin guide for more tips on local eateries!
COVID-19 Guidelines
Please be aware that when attending events in person, local government guidelines may apply.