Origin: a Latin derivative
meaning "Gift of the Earth."
James- Our story is one of people who found themselves in a place where they never thought they would be. That happens sometimes. Circumstances take you to a place where you are just evaluating your life and you think, “We were going to do more. We had big dreams. How did we get here?” We were looking for ways to get out of serious debt. We were living in a broken down old mobile home, and we didn’t really know how to get out. I was working about 60 hours a week, and Roxane would work a few days a week overnight at a care facility. We were looking into different opportunities to change our situation. Roxane’s sister, Natalie Goddard, introduced us to essential oils, and we kept saying, “It can’t be network marketing,” because we had had a bad experience years before. Natalie followed up with us two or three times and eventually I said, “OK, maybe we should consider this.”
I jumped in and had Dr. Hill at my very first meeting. He flew out for it…and no one showed up. We had failed at everything up until this point, and now we’d failed at this too. But then Roxane had some experiences with the oils and got onboard. We started sharing with our friends and then some checks came in the mail. After that, we started getting more serious and focused, and Natalie started to push us to hit Gold. I think that got us rolling and we were really immersed in it together.
Roxane- We were Gold when we went to our first Leadership Retreat in Utah. It was so hard for us to fly out for that event and get our kids taken care of. At the time, I remember thinking, “Is this going to even be worth it?” It was this big process for us to just go to that one day. I remember it seemed like this huge obstacle, but it was there that I received the confirmation that doTERRA was what we were supposed to do. I knew it was right. This was how we were going to get out of debt and out of the trailer. It was on the flight home from that event that we really pinned down our mission and our why. It was March, and we decided by July we would be Diamond.
James- We really want people to know how important these events are. Don’t let a week go by where there’s not an event you’re attending or hosting. Don’t miss the big companysponsored events, because that shifted everything for us.
“doTERRA is a personal development program wrapped up in an essential oil company. Literally the secret to success in doTERRA is how fast you can look in the mirror and love that person and everything that comes with it. It’s not about what anybody else does or chooses, it’s all about looking in the mirror and how you deal with what you see there.” –James
James- Everybody in doTERRA goes through this barrier of balance. They say, “My life is out of whack! I’m doing too much doTERRA!” But once you have a why, a goal, and a mission, you just do whatever it takes. There’s a price you have to pay for a period of time. There is chaos before there is order. While we were building our business, I just decided that even though I was dead tired at the end of the day, I was going to do it because I was passionate about it. That’s what we did even though it might mean that we only got four hours of sleep. We did whatever needed to happen.
Roxane- I feel like balance is a myth. Our expectations of what balance is, is basically that we want to stay in our comfort zone. Do you really think that people who have succeeded at this had all these little time slots all perfectly aligned in their life? I was busy before doTERRA and so was James. We had no time. Life will always feel busy. You just choose where you put your busyness.
James- It’s not like we have some magical thing. We still go through the same things everyone goes through. We just never stop doing this. We’ve been through more levels, we’ve been more consistent, we’ve learned all the lessons, failed all the ways that you could possibly fail, and we’ve done everything that you’re not supposed to, which has led us to doing all the things that you should do. There’s nothing über-special about us. There are people doing this business much faster, easier, and more efficiently than we did, but that’s why we love it. You can come from any place and if you find your why, be consistent, and never give up, you will obtain what anyone else can obtain. It may not be in the same timing, but you can do it.
Roxane- I would do it again even if it was 10 times harder. Whatever it is that is going to be your challenge, just face it and go through it, because it’s worth it in the end.
1. Stop sharing with friends and family once you start doing the business. “Initially I called several people and said, ‘This stuff’s awesome! You’ve got to buy it!’ Then I decided to do the business and I stopped calling them. I went out and talked to complete strangers instead of the people who are close to me because there’s no risk in that. But, it wasn’t coming from a genuine, authentic place of sharing. I had to start genuinely sharing with my friends and family to succeed.” -James
2. Fire-hosing people with too much information right away. “You overwhelm them because you’re trying to convince them instead of letting the oils do the work. You are trying to do and say everything that the oils would do.”- James
“Instead, focus on that person’s need. If you focus on their needs you show up to serve and not to sell.” –Roxane
3. Sell someone a kit and don’t set up anything to move them forward. “When you call someone to follow up after they’ve enrolled they often feel like, ‘I’ve already bought it, leave me alone.’ We started doing consults that take place after you sell them a kit, something that they know about when they get their kit. Right after enrolling them you say, ‘You’re going to get a free consult. Let’s schedule that now.’ That way when you call them, they’re already planning on it.” –Roxane
4. Don’t think about people when you build. “It was something we didn’t pay attention to as soon as we should have. You need to say, ‘We need leaders, how do we select them?’ instead of, ‘We need a structure, let’s build a structure.’ We started focusing on our Power of 3 instead of focusing on the people who would help build that Power of 3.” –James
“When you really care about people, then you’ll care about their life. There are people on your team who will need the income; focus on how you can help them instead of saying, ‘OK, Power of 3 works like this, how much do you have on your LRP?’ If you’re really getting to know and working with your leaders, it comes back to you.” –Roxane
5. Don’t focus on creating relationships with your leaders. “We always focus a ton on, ‘What is that person’s why?’ If you don’t know your leaders’ why, then that is the reason that you are not growing. You’re doing it for you and not for them.”–Roxane
“You have to learn everybody’s different hot buttons, love languages, and personality types.” –James