Contact Us

Australia Head Office

doTERRA Australia 
350 Wellington Road
Mulgrave, VIC 3170 

Monday-Friday 9:00 am–5:00 pm (AEDT)

Please note: online chat will be available during our member services opening times. 

Member Services

For all order enquiries, commissions questions and general support (such as making changes to your Loyalty Rewards Order).

Mon: 3:00 pm–9:00 pm (NZDT)
Tues - Fri: 11:00 am–8:00 pm (NZDT)
Sat-Sun: Closed

Chinese Hours
Mon: 1:00 pm–5:00 pm (NZDT)
Tues - Fri: 7:00 am–5:00 pm (NZDT)
Sat-Sun: Closed

Phone: (02) 8015 5080
Email: newzealand@doterra.com
Freecall: 0800 466 815

Order Pick-up

Customer Experience Centre
Ground Floor 
350 Wellington Road
Mulgrave, VIC 3170

Opening Hours
Monday to Friday (excluding public holidays) 9 am–5 pm AEST.

Order pick up questions: receptionau@doterra.com

Bulk order pick up (for more than 5 orders), please notify us in advance by completing this bulk order request form and email receptionau@doterra.com.

More Information

Account Management and Business Advancement Team

AUNZ Team Information

Still Have Questions?

General service questions: newzealand@doterra.com

Product Enquiries—For questions regarding product ingredients, essential oil singles, blends or other doTERRA products: productsupport@doterra.com
 

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