North America Leader Support

Welcome to the doTERRA North America Leader Support page. We are committed to empowering our Wellness Advocate Leaders, as your Success is essential to our impact.

Your Regional Support Team

Your Account Management team is here to assist Silver and above ranks with goal setting, strategic conversations, understanding the compensation plan, commission inquiries, and more.

Every Silver and above leader has a dedicated three-person team supporting them: 

Account Manager: Your primary day-to-day partner from corporate. Come to your Account Manager for ongoing business needs and team management. 

Business Development Support: Coordinates regional events and initiatives. This is your first escalation point for concerns that go beyond standard Account Manager support. 

Regional Sales Leader: Handles broader strategic concerns. If an issue impacts the company's direction or affects customers at scale, escalate here.

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Pacific Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Edi Ulloa and MJ Montero

• Silver Phone Number: 801-437-7961
• Silver Email: pacificsilvers@doterra.com
• Gold/Platinum Phone Number: 801-356-5890
• Gold/Platinum Email: pacificgp@doterra.com

DIAMOND ACCOUNT MANAGER Tina Byrge pacificdiamond@doterra.com

PRESIDENTIAL AND BLUE DIAMOND ACCOUNT MANAGER Sydney Beckman pacificPDBD@doterra.com

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Mountain Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Fernando Villalobos

• Silver Phone Number: 801-437-7940
• Silver Email: mountainsilvers@doterra.com
• Gold/Platinum Phone: 801-437-7945
• Gold/Platinum Email: mountaingp@doterra.com

DIAMOND ACCOUNT MANAGER Brooke Abdi mountaindiamonds@doterra.com

BLUE DIAMOND ACCOUNT MANAGER Amy Ross mountainBD@doterra.com

PRESIDENTIAL DIAMOND ACCOUNT MANAGER Amy Ross mountainPD@doterra.com

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North Central Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Starlee Crump

• Silver Email: northcentralsilver@doterra.com
• Silver Phone Number: (801) 437-4110
• Gold/Platinum Email: northcentralgp@doterra.com
• Gold/Platinum Phone Number: 801-437-4111

DIAMOND, BLUE DIAMOND, AND PRESIDENTIAL DIAMOND ACCOUNT MANAGER Whitney Reis northcentraldiamond@doterra.com

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South Central Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Ana Voloch

• Silver Phone Number: 801-437-4201
• Silver Email: southcentralsilver@doterra.com
• Gold/Platinum Phone Number: 801-437-4200
• Gold/Platinum Email: southcentralgp@doterra.com 

DIAMOND ACCOUNT MANAGER Stephanie Bigelow southcentraldiamond@doterra.com

PRESIDENTIAL AND BLUE DIAMOND ACCOUNT MANAGER Stephanie Bigelow southcentralbdpd@doterra.com 

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Northeast Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Odair Diaz and Danielle Pettitt

• Silver Phone Number: 801-437-4083
• Silver Email: northeastsilvers@doterra.com
• Gold/Platinum Phone: 801-437-4090
• Gold/Platinum Email: northeastgp@doterra.com

DIAMOND ACCOUNT MANAGER Jackson Worsley Northeastdiamond@doterra.com

PRESIDENTIAL AND BLUE DIAMOND ACCOUNT MANAGER Jackson Worsley NortheastPDBD@doterra.com

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Southeast Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Shari Gordon and Alex Muti

• Silver Phone Number: 801-371-3080
• Silver Email: southeastsilvers@doterra.com
• Gold/Platinum Phone: 801-437-4079
• Gold/Platinum Email: southeastgp@doterra.com

DIAMOND ACCOUNT MANAGER Morgan Tronson southeastdiamond@doterra.com

PRESIDENTIAL AND BLUE DIAMOND ACCOUNT MANAGER Houston Trent southeastPDBD@doterra.com

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US Business Development Support

Your Business Development team is here to assist you and your team by providing tools and resources that impact regional growth, empower you to achieve your goals, and offer personalized support and trainings.

Pacific Region: Jake Pututau jpututau@doterra.com 
Mountain Region: Rochelle Olson rolson@doterra.com 
North Central Region: Chelsea Bronk cbronk@doterra.com 
South Central Region: Austin Ruff aruff@doterra.com 
Northeast Region: Hannah Daybell hdaybell@doterra.com 
Southeast Region: Andrew Barrus abarrus@doterra.com 

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US Regional Sales Leaders

Shelly Chiang - Pacific Region & North America Chinese Language Region: schiang@doterra.com 
Brittany Meyers - Mountain Region & Northeast Region: bmeyers@doterra.com 
Jace Palmer - North Central Region & South Central Region: jpalmer@doterra.com 
Rubi Leguizamon - Southeast Region: rubi@doterra.com 

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Vice President, North America Sales - Michael Stirling: mdstirling@doterra.com

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US Business Advancement Team

Annie Roseman

Jax Smith

Elizabeth Veenker

Your Business Advancement team is here to assist Consultant through Premier ranks with goal setting, strategic conversations, understanding the compensation plan, commission inquiries, and more.

Contact information:
Email: businessadvancement@doterra.com
Phone: 801-437-4210

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Canada Account Managers

Canada General Manager: Michael Stirling mdstirling@doterra.com
Canada VP of Sales: Lise-Andrée Roy l-roy@doterra.com
Business Development Director: Leah Malagamaalii Leah Malagamaalii
Diamond and Above: Carla Nielsen canadadiamonds@doterra.com
Gold/Platinum: Austin Barber 437-889-0000 canadagp@doterra.com
Silver: Austin Barber 437-889-1892 canadasilvers@doterra.com

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How to Best Use Your Account Management Team

What can my account manager help me with?

• Goal setting and strategic conversations
• Explain and help maximize the compensation plan
• Rank qualifications commission inquiries: qualifications, paid compensations and exceptions
• Assist Silver and above ranks with their personal accounts

What can customer service help me with?

• Process your personal orders
• Process enrollments
• Handle shipping issues
• Returns, exchanges and refunds
• Promotional inquiries and promotional exceptions
• Assist consultant through Premier members with their personal accounts