New Member Promotion 2024 | Free Gift with Purchase

What’s the Free Gift with Purchase promotion?
When new Wholesale Customers, Affiliates, or Wellness Advocates enroll with 150 PV or more, they have the option to choose one of three free gifts with their order.

What are the free gift options?
Current gift options are:

• Pebble Diffuser
• abode Foaming Hand Wash Concentrate Infused with Citrus Bloom, abode Hand Wash Dispenser
• doTERRA On Guard Natural Whitening Toothpaste, doTERRA SuperMint Natural Whitening Toothpaste

How long will this promotion run?
The promotion for a free gift upon enrollment started March 1, 2024, and is ongoing.

Who can participate in this promotion?
New Wholesale Customers, Affiliates, or Wellness Advocates in US, NFR CA.

Do GAC and NFR enrollments qualify for this promotion?
GAC and NFR enrollments will not be able to choose between the three free products, they will receive the Pebble Diffuser as the free gift for enrollment.

Do reactivations qualify to receive a free gift?
No, only new enrollments can qualify to receive a free gift.

Will the free gift options change?
We anticipate changing these options in the future, which will be announced then.

Is there a PV requirement to qualify for the free gift?
Yes. The enrollment order must be 150 PV or more to qualify.

What’s the difference between price and PV?
Personal Volume (PV) isn’t the same as dollar amount. Though for some products (like Lemon essential oil) the PV and dollar amount match, that doesn’t mean PV equates to the dollar amount of the products every time. Review the PV amount shown in your cart before processing the order.

How many times can I qualify for the free gift from this promotion?
New enrollees can only qualify for one free gift.

When will I receive the free gift?
The free gift will be shipped with your enrollment order.

Will this promotion work through a generated link?
Yes. If you enroll through a generated link, you’ll qualify if the order is 150 PV or more.

The free gift isn’t showing up in my order. What should I do?
Verify your cart has met the 150 PV requirement. If it still doesn’t show up, contact Member Services at (800) 411-8151 or use the Live Chat feature on doterra.com.

May I email in my new enrollment?
Yes. You may also call Member Services at (800) 411-8151 or use the Live Chat feature on doterra.com.

How do I know if my order has been placed and processed correctly?
An order confirmation email will be sent to the email address listed on your doTERRA account.

My credit card was being declined. What should I do?
Make sure the security code (found on the back of your card) and postal code have been entered correctly. If you continue having problems processing your order, immediately contact Member Services by calling (800) 411-8151 or by using the Live Chat feature on doterra.com.