Shipping FAQ

We’ve updated our shipping offerings as of March 1, 2024!

For information about free shipping in Canada, click the link below.

Canada Free Shipping FAQ

Which orders qualify for free shipping?
US loyalty and enrollment orders of 100 PV or more qualify for free economy shipping.

Which orders qualify for discounted shipping?
US loyalty orders of 50–99 PV qualify for $3.99 economy shipping.

What’s happening to the Shipping Rewards Program?
With the new shipping update, the Shipping Rewards Program (SRP) has been discontinued. Active SRP points will remain on accounts until they expire one year after they were awarded.

What shipping method will be used with free and discounted shipping?
Both the free and discounted shipping options use economy shipping, which takes three to eight business days for delivery in the contiguous US. If you’d like your order to arrive sooner, you can choose to pay for another shipping method, like priority or express.

Do GAC orders qualify for free and discounted shipping?
Yes, GAC orders qualify. However, GAC orders must still be loyalty or enrollment orders of 100 PV or more.

Do NFR orders qualify for free and discounted shipping?
No, NFR orders don’t qualify.

Do retail orders qualify for free and discounted shipping?
No. Because they aren’t loyalty orders, they don’t qualify for free or discounted shipping.

Which markets qualify for free and discounted shipping?
Free shipping is only available in the US and Canada. Discounted shipping is only available in the US.

How much does shipping cost?
Beginning March 1, 2024, doTERRA shipping costs will be as follows for the contiguous US and Alaska:

• US loyalty order of 100 PV or more: $0
• US enrollment order of 100 PV or more: $0
• US loyalty order of 50–99 PV: $3.99
• Economy: $6.99
• Standard: $9.99
• Priority: $14.99
• Signature required: $19.99
• Express: $24.99

For Hawaii, shipping costs are as follows:

• US loyalty order of 100 PV or more: $0
• US enrollment order of 100 PV or more: $0
• US loyalty order of 50–99 PV: $4.99
• Economy: $7.99
• Express: $15.99

For APO, FPO, DPO, Puerto Rico, Guam:

• US loyalty order of 100 PV or more: $0
• US enrollment order of 100 PV or more: $0
• US loyalty order of 50–99 PV: $3.99
• Economy: $6.99

Can I pay to upgrade my shipping if my order qualifies for free or discounted shipping?
If your order qualifies for free or discounted shipping but you’d prefer to use another shipping option, you’ll need to pay the full shipping cost.

Can I still qualify for free or discounted shipping if I place my loyalty order through Member Services?
Yes. These orders still qualify if they meet the other requirements.

Shipping OptionsShipping Updates