Diamond Club- FAQ's

Q: Can I request any type of reimbursement

A: You will recieve a cash bonus instead. Each month, participants who meet the qualificaions will receive a bonus of R5,190.This bonus can be used at the participants discretion to help cover costs associated with meetings, incentives, personal expenses, etc.

Q: When will I receive the cash bonus, and will I be able to receive ths bonus I don't meet the requirements?

A:You will receive this bonus the month afyer you have completed the full month with all the requirements stated on the Requirements page.

Q: Can someone in my team enrol new members through my portal for me?

A: No. You will risk your membership in Diamond Club and will be disqualfied. You are the only person allowed to enrol through your portal as you are the one who has agreed to the terms and conditions of the program.

Q: Is the 70/30 rule still in place?

A: No, as of the Autumn 2021 Diamond Club, this rule no longer exists.

Q: Is there a requirment for my classes to be in or out of area?

A: No.You can hold your classes wherever you like, it can be online, and it can also be a one-to-one class.

Q:What happens if someone in my team participates in Diamond Club too?

A: As for qualification, participation, and maintenance, the same enrolment or class cannot count for 2 Diamond Club participants simultaneously. Please coordinate with your team Member.

Q:Does the new enrolee need to have his LRP(Loyalty Rewards Program) set up at the time of the enrolment? And how does he get product points awarded?

A:No, the new enrolee doesn't need to set up his LRP at enrolment. If the new enrolee wants to get the 25 product points, they can set their LRP up at anytime withing the month of enrolment and the following month.

Q: If I forget to enrol my new member  through the portal, what can I do?

A: If it is still within the three business days of enrolment, you may email southafricadiamondclub@doterra.com and we will investiaget it.