dōTERRA is of Latin origin and means
"Gift of the Earth."
dōTERRA expects and requires its independent sales force to conduct themselves in accordance with the highest standards of ethical behavior. dōTERRA Wellness Advocates are expected to practice the following ethical behavior when introducing people to, and representing the Company and its products. Breaches of behavioural standards in this Policy Manual including in the Code of Ethics may subject the Wellness Advocate to disciplinary action by the Company depending on the Company's view as to the materiality of the breach. The following standards help ensure a uniform standard of excellence throughout the dōTERRA organization. All Wellness Advocates should:
A. Be respectful of every person while conducting dōTERRA related business.
B. Conduct themselves and their business activities in an ethical, moral, legal and financially honest manner. Wellness Advocates should not engage in activities and behaviour that would bring disrespect or embarrassment to dōTERRA, its corporate officers, employees, themselves, or other Wellness Advocates.
C. Refrain from making negative or disparaging statements about other companies, their employees, or their products.
D. Refrain from making negative or disparaging statements about other dōTERRA Wellness Advocates.
E. Be truthful in representations of dōTERRA products. Do not make any claims that dōTERRA products will cure, treat or prevent any disease or any diagnostic, therapeutic, curative or exaggerated claims.
F. Give support and encouragement to customers to ensure that their experience with dōTERRA is meaningful and rewarding. Wellness Advocates should provide proper support and training to those they sponsor and who are in their Organization.
G. Accurately teach and represent the dōTERRA Sales Compensation Plan. Be honest in explaining the income one may earn under the Sales Compensation Plan. Wellness Advocates should not use their own income as an indication of another’s potential success, or use compensation payments as marketing materials.
H. Abide by all of dōTERRA policies and procedures as they are currently found in this Policy Manual and the other Contract documents, and as they may be amended in the future.