Contact Compliance

The Compliance team is here to assist doTERRA members with questions and concerns about policies, procedures, and processes. To contact us, email directly from your personal email address. Please include your doTERRA ID number in the email along with your inquiry. If you need to submit documents to Compliance, ensure they’re signed pen to paper or through an electronic signature app or website. If they were signed through an electronic signature app or website, please provide proof of completion, showing that it was signed from the proper email address.

When receiving documents, we must receive them from the email address associated with the account. If you’re sending documents to us through email, please include a PDF or clear photo of the printed form signed. You may also send documents by fax or mail.

Email Addresses by Market
United States, Canada, Europe, Latin America, and Russia:  compliance@doterra.com 
Australia and New Zealand:  complianceaunz@doterra.com 
Brazil:  conformidade@doterra.com
China:  chinacompliance@doterra.com 
Mexico: compliancemexico@doterra.com
Japan:  japancompliance@doterra.com
Korea:  krcompliance@doterra.com

Fax#:
801-785-1476 (Attn: Compliance)

Mailing Address:
Attn. Compliance
389 S 1300 W
Pleasant Grove, Utah 84062